Refund policy

Last updated: October 22, 2026

365-day guarantee

If a product is not right for you, you have 365 days from your order date at sano-vit.com to ask us to give back what you paid for the product. It applies to one-time purchases and the 3-month subscription. Shipping is not refunded.

• Unopened: we give back the full product price.
• Several units of the same product: keep one to try and return the rest unopened.
• Opened: we give back a portion, proportional to what is left unused. This includes the case of a single unit you already opened.

How to request a return

1. Email us at info@sano-vit.com or call +1 (939) 358-0712 (Monday to Friday, 9am to 5pm, Puerto Rico time) with your order number. We reply within 1 to 2 business days.
2. We send you shipping instructions. Wait for them before sending anything. We also handle returns from Puerto Rico.
3. You pay for the return shipping, unless the mistake was ours.
4. Once we receive the product, we refund your original payment method. Your bank may take a few days to show it.

If something arrived wrong

If your order arrived damaged, incorrect or with a broken seal, email us with photos as soon as you can. We replace it or refund everything, shipping included, at no cost to you.

Fair use

This guarantee is so you can try with confidence. If we see repeated requests that look like abuse, we may decline the refund.

Purchases elsewhere

If you bought at a pharmacy, a provider's office or another store, that place's policy applies.

Sanovit LLC, Jaycob 635, 2nd Floor, Hillside, Summit Hills, San Juan, PR 00926. Phone +1 (939) 358-0712. Email info@sano-vit.com.